I had my interview with the DISD AC program yesterday. I was there at 8:45 for a 9:00 appointment and wasn't called in until 9:10. There were people who came in after me that were called before I was. I think that was because God knew who He wanted to interview me. It was a very sweet lady named Dr. Jones.
Dr. Jones took me to a large classroom style room where there two other candidates were being interviewed (two of the people who were called before I was) and we finished before they did. My conclusion is that Dr. Jones either thought A) Wow, she would make a wonderful teacher! or B) No way, Jose!!! I am hoping for A! She said I'll know prior to May 14th. If I don't hear anything by then then I have not be chosen. If I do then that means I am in!
Only 2 more days until I get my test scores. The countdown is making me nervous. The thought crossed my mind this morning of what will I did if I don't get in? I have no clue. All my energy and thought has gone into being a teacher. I can't imagine doing anything else with my life. I hope Dr. Jones saw that in me. All my family and friends tell me I will make a great teacher. I hope Dr. Jones saw that too.
I am trying to have faith and know that what God told me was indeed from Him and not my own desire. I know I am anxious to find out and get going on the training. I can picture myself in my classroom with 20 or so little faces calling me "Teacher". I have visualized the goal. The all knowing "they" say that this is the way to achieve your goals. Picture yourself in the area or situation you want to be in.
Well, enough rambling. I need to go mow the grass. I am supposed to be at "Nightmare on Elm Street" (my temp job) right now but I called in with a family emergency. Guess I can mow while babysitting a sick grandchild. That's what TV's are for! Who wants to go to work for 3 hours on a Wednesday evening anyway? That job certainly doesn't care about anyone's personal life. I've never worked anywhere like that in my life! Hope I never do again either! They are the picture of "moral deflating"!! I guess I need to keep a list of what I think needs improvement but they wouldn't listen to me anyway! There I go rambling again......guess it helps to take my mind off the wait!
This is my place to record my random thoughts and sometimes what's bugging me!
Wednesday, April 27, 2005
Tuesday, April 05, 2005
People
Working a Customer Service job in a Call Center allows me a different view on people. You don't get to see the faces of those you are talking too, you don't get to read body language, or make a judgment based on appearance. All you "see" is a voice. I have come to the conclusion that there are about a dozen or so categories of people and we all fit into one of them.
1. The rude Arab guy or woman, gets really mad when you can't understand her when she says her email address is ghabquarrraasktaka@yahoo.com so you ask her name and it's twice as long. 2. The computer challenged people who have no clue what a "new window" means!
3. The happy retired guy from Florida, I love them all!
4. The white woman who is in an executive position and thinks she is in charge of the world and going to let you know that you are a bug to be squashed under her Prada shoe and you better.....you get the picture!
5. The old white lady who is sweet as pie! Love them too!
6. The young "dude" who says it "sucks" that we don't rent games! (Love that word "sucks" makes me laugh!)
7. The Asian people who are the nicest people on earth! Very kind and polite on every call!
8. Black people, they are great! ALWAYS nice and never treat you rude! They always ask "how you doin?".
9. Most people from the East coast are short. They are in a big hurry and usually don't have time to mess with this but need to call and gripe about something.
10. The young adult to middle age white women. Most are in a bad mood and have screaming kids in the background. Not good.
11. The kind white people! Male and female! They know how to speak to you in a civilized manner, get to the point, and let you do your job!
12. The Hispanic people. Sweet, kind group! Love to talk to them as their accents make me laugh! Wonderful people!
13. People with "JesusLovesMe" or "TrulyBlessed" as their email address. They are really sweet and I will go the extra mile to help them!
14. Trekies.....huf said!
So which are you?
1. The rude Arab guy or woman, gets really mad when you can't understand her when she says her email address is ghabquarrraasktaka@yahoo.com so you ask her name and it's twice as long. 2. The computer challenged people who have no clue what a "new window" means!
3. The happy retired guy from Florida, I love them all!
4. The white woman who is in an executive position and thinks she is in charge of the world and going to let you know that you are a bug to be squashed under her Prada shoe and you better.....you get the picture!
5. The old white lady who is sweet as pie! Love them too!
6. The young "dude" who says it "sucks" that we don't rent games! (Love that word "sucks" makes me laugh!)
7. The Asian people who are the nicest people on earth! Very kind and polite on every call!
8. Black people, they are great! ALWAYS nice and never treat you rude! They always ask "how you doin?".
9. Most people from the East coast are short. They are in a big hurry and usually don't have time to mess with this but need to call and gripe about something.
10. The young adult to middle age white women. Most are in a bad mood and have screaming kids in the background. Not good.
11. The kind white people! Male and female! They know how to speak to you in a civilized manner, get to the point, and let you do your job!
12. The Hispanic people. Sweet, kind group! Love to talk to them as their accents make me laugh! Wonderful people!
13. People with "JesusLovesMe" or "TrulyBlessed" as their email address. They are really sweet and I will go the extra mile to help them!
14. Trekies.....huf said!
So which are you?
Teacher Test
I took the TeXes test for my teacher certification Saturday afternoon (4.2.05). It's all over but the crying now! I prayed and prayed about it, I had all my friends and family praying, I studied all I could study with the minimal study tools I was given. So, it's in God's hands. If I pass then I know I am to be a teacher, even though I know it already! If I don't (which I will) then I'm getting my CDL and going to be a truck driver! I can't handle any more of this Corporate America career path!
So, I'll either be "Mrs. Flake" or "White Chocolate" (my CB handle)!
So, I'll either be "Mrs. Flake" or "White Chocolate" (my CB handle)!
Lessons
In the past I would have thought the trials at my job are a punishment and that God should deliver me or protect me. Now I know that it is part of life and a way for me to show non-believers how a Christian handles these problems.
I talked to the most hateful customer yesterday. She was so hateful I was shaking and even took off my headset and laid it down while she was talking and she didn't even know I had done it! When I was telling some co-workers about it one of them said "Oh, the "Court TV" lady. Apparently she is well known! There were notes from previous calls as long as my arm in her account. The human side of me wants to enter her name and address in every web promotion I can find to let her be slammed with a bunch of junk emails and bogus offers, the Christian side of me says to pray for her because she needs Christ in a major way. I couldn't sleep last night because I was so shaken up at just how mean she is. I did pray for her to get what she deserves and will leave what that is up to God.
I continue to despise this job! The management sucks and have never heard of the word "communication". I guess it bothers me more because I am a Communications major. I asked a question during the first meeting we ever had (keep in mind I started in February) about why we have to hear things in the break room instead of it being communicated to us and the newly promoted "team lead" who I kindly refer to as Loretta Lynn told me that "We ARE working on that." Excuuuuse me! It would be nice to know when there are problems since we are front line with customers. I guess Bush would be good at running this place because he sent our troops to the front line without armored vehicles!
Loretta sent an email to the rest of the team yesterday saying that those of us who work the 10:30-7:00 shift were to come in at 8:00 again this morning. Did I get the email???? Nooooo! So once again poor communication rears it's ugly head. I imagine this is the most responsibility Loretta has ever had and it is challenging to her. She is letting it go to her head big time. This is a text book example of the Peter Principle! So, I smile and try not to let it get me down. I have great ideas and could really help them out here but I am just biding my time till I can get out of here! 7 weeks and 3 days to go!
I talked to the most hateful customer yesterday. She was so hateful I was shaking and even took off my headset and laid it down while she was talking and she didn't even know I had done it! When I was telling some co-workers about it one of them said "Oh, the "Court TV" lady. Apparently she is well known! There were notes from previous calls as long as my arm in her account. The human side of me wants to enter her name and address in every web promotion I can find to let her be slammed with a bunch of junk emails and bogus offers, the Christian side of me says to pray for her because she needs Christ in a major way. I couldn't sleep last night because I was so shaken up at just how mean she is. I did pray for her to get what she deserves and will leave what that is up to God.
I continue to despise this job! The management sucks and have never heard of the word "communication". I guess it bothers me more because I am a Communications major. I asked a question during the first meeting we ever had (keep in mind I started in February) about why we have to hear things in the break room instead of it being communicated to us and the newly promoted "team lead" who I kindly refer to as Loretta Lynn told me that "We ARE working on that." Excuuuuse me! It would be nice to know when there are problems since we are front line with customers. I guess Bush would be good at running this place because he sent our troops to the front line without armored vehicles!
Loretta sent an email to the rest of the team yesterday saying that those of us who work the 10:30-7:00 shift were to come in at 8:00 again this morning. Did I get the email???? Nooooo! So once again poor communication rears it's ugly head. I imagine this is the most responsibility Loretta has ever had and it is challenging to her. She is letting it go to her head big time. This is a text book example of the Peter Principle! So, I smile and try not to let it get me down. I have great ideas and could really help them out here but I am just biding my time till I can get out of here! 7 weeks and 3 days to go!
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